After update bd free, windows 10 got a blue screen

nebunie

Hey,

I update the antivirus bitdefener free, and i restart my PC. After that i got a blue screen from windows " Your devide ran intro......." At some point in the blue screen was write somting about Srttrial.txt. I restart it manny times, stil same error.

Thanks in advance!
Gabriel

Mike_BD

Hi @nebunie Gabriel :)

My reco is to uninstall , then fresh install the new Bitdefender Antivirus Free.

Stay safe,

Mike

WeiZKD

I ran into same issue by upgrading bitdefender free too

here is my solution

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

launch "disable early-launch anti-malware protection" in safe mode menu

you should be able to boot into windows and reinstall bitdefender free

Scott

I'd be careful with the above if you have Bitlocker enabled, you may end up booting into Windows Recovery, Repair, etc mode. You could run into a headache unless you have your recovery key printed off, just in case.