Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Bitlocker is the Problem

Options

Like many people I was having problems with my Bit Defender locking up in a full scan and requiring a hard reset. Did the same with Iobit malware. The problem is Bit Defender encryption software on your Windows drive. Usually that will be the C drive. Turn the software OFF. I did and my Bit Defender scan and Iobit malware scan ran perfectly.

Charles Britton

3/30/2022