Active Directory Integrator greyed out.

DKell

Hey everyone. New to GravityZone and Bitdefender Endpoint Security. My process thus far has been to make one of our client's inhouse servers a relay server. Once this server checks into GravityZone, I'm able to set it as an Active Directory Integrator. What might be the issue when this option is greyed out? I know this particular client's server is on the domain and has the tools and access to Active Directory but I can't see what might be different from this client server setup and my other client servers.

Thanks.

Alex_Dr

Hello @DKell,

I strongly recommend getting in touch with the Enterprise Support Team in order to get a more comprehensive response regarding Active Directory integration. I will also paste the link to our GravityZone Administrator's Guide for more details -> http://download.bitdefender.com/SMB/Cloud/GravityZone/en_US/Bitdefender_GravityZone_AdministratorsGuide_1_enUS.pdf.

Thank you and do let me know how the conversation with the Support Team works out.