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SafePay web access
When trying to enter my Banking Site in SafePay I repeatedly get this message
"read tcp 10.239.64.182:44479: read: connection reset by peer" and site does not open. Very frustrating.
Comments
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Hi @GinoMc
Do you have the VPN enabled in Safepay (bottom of the window) if so, disable it and see if you can connect?
All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/
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Hi,
In addition to what Scott wrote, I would also check if Encrypted web scan option is turned ON. To find it, go to Protection > click on the Settings button in the Online Threat Prevention module, then make sure the ENCRYPTED WEB SCAN slider is set to ON(blue). Personally, I haven't seen this error before, so it's a bit of a trial and error.
Let us know if any of these actions help.
Cheers.
Premium Security & Bitdefender Endpoint Security Tools user
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