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VPN not connecting.

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uncontrollable
uncontrollable
in General Topics

This program worked just fine right up until yesterday morning. April 10, 2022. I bought this program and have 302 days left before it expires.

Does anyone else have the same issue?

Feedback would be more than appreciated.

Thank you

Answers

  • Alexandru_BD
    Alexandru_BD admin
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    Hello @uncontrollable and welcome to the Community!

    Does the problem occur only on mobile data or only on wifi or present on both? Preferably try multiple networks.

    Does the problem occur on a specific location or all locations? Are you able to select a server from the list?

    Do you get any error message? Please check the article below for the most frequently encountered VPN errors:

    https://www.bitdefender.com/consumer/support/answer/11311/

    Kindly share with us more information regarding its behavior and any relevant error messages that might be displayed in the interface, as this will help us advise accordingly.

    Best regards.

    Premium Security & Bitdefender Endpoint Security Tools user

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