Security Risks \ Misconfigurations \ Automatically Resolvable Indicators in Gravity Zone

works2020

Is there a way to resolve all "Automatically Resolveable Indicators" at once?

It's not so bad repairing 5 or 10, however, on first-time scans, this number can be much higher, and clicking through each one separately and selecting "Fix" is time-consuming. Hopefully I'm overlooking a way to do this.

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Gjoksi

Hello.

Since you need help with business product, @Alex_Dr could take a look here and help you.

Also, you can always contact the Bitdefender business support:

https://www.bitdefender.com/business/support/en/71263-85158-contact.html

Regards.

Alex_Dr

Hello @works2020,

I do apologize for the delayed answer.

I'm pasting you this link -> https://www.bitdefender.com/business/support/en/77209-91893-security-risks.html#UUID-b55992dc-9198-76d4-df2b-bdf74e04723c which seems to mention the existence of a button with "Fix all risks" but i've also researched past existing situations and it seems like there is no such option.

Can you confirm on your side either of the options I've mentioned? Should that option not exist, though, it will be imperative to have confirmation so we can forward it and get it fixed asap.

Thank you for your patience,

Alex D.

works2020

I got a response directly from Gravity Zone and they said there isn't an option to automatically provide fixes at once. One report was this is by design and they are working to find a fix. The second was, that all fixes should be looked at separately. I don't agree with the latter since there are many issues that are the same that have already been reviewed, this is the case especially as you add more clients.

Thanks for the follow-up.

Alex_Dr

Hello @works2020,

Thank you for the update and I understand your frustration with the setup. What I can recommend for you is you can fill in a Feature Request form where you can explain and detail a change that the product you would like to see implemented, including an explanation of how the said change could be beneficial in the long run for Bitdefender clients. It will be then forwarded to the Dev Team for research and approval/investigation on how it can be implemented. This being said, I would like to give you a time frame or a positive reaction to this, unfortunately we do not oversee the Dev Team and can't actually assume when/if it will be implemented and how long it could take for this change or for them to give us an answer, but if there is a pertinent reason for it to improve Bitdefender usage, it is worth a suggestion.

Thank you again and do let me know if you have additional inquiries. I will be here in the community forum and assist you as best I can.

Alex D.