Asus Software and Bitdefender
TLDR; If you have BD installed, then for god's sake, don't install/run or just uninstall GameFirst VI, it will slow your internet speed to a crawl, mess with internet pages (partial download), and limit or eliminate your ability to download files.
Very long story made short, starting about mid-December 2021 I started having internet speed and downloads issues. Both were reduced to nothing, a few sites with small files (under 20Mb) would download and some websites would only partly load, download speeds on an 800 Mbps internet connection were down to 5-10 Mbps. I asked for help here and after around 4 months, it looked like it was resolved, until the next update. Out of frustration, I quit using BD on my primary computer (it was the only one affected for some reason) and moved to the free version of Kaspersky.
This week I had some free time and wiped my system to try again only to have the same issues. So I tried a different approach after reading some old posts on issues with Asus software from around 10 years ago. I did not install Asus Armoury Crate but installed all the MoBo drivers (Z690 motherboard) first, then started installing each Utility one at a time and rebooted afterward. I used Speedtest each time to determine what the problem software would be. The first utility installed was GameFirst VI, rebooted, agreed to the terms, and no issues were noted. I began to install AI Suite 3 and it seemed to be taking a long time to install, so I ran Speedtest and bingo, I thought I had found the culprit. I canceled the install, but still had slow speeds with Speedtest, so I rebooted and ran it again, no luck, SLOW!!!
I disabled GameFirst VI and ran Speedtest and glory be to the speedy tech gods, I had my full internet speed and could download large files. It is now uninstalled and I can go back to enjoying my internet with BD as my internet security blanket.
Comments
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Nice to know your issue has been resolved and you are able to use your bitdefender product.
Regards
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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In bitdefender one can select an appropriate 'profile' in the utilities tab to address issues like this.
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Very long story made short, starting about mid-December 2021 I started having internet speed and downloads issues. Both were reduced to nothing, a few sites with small files (under 20Mb) would download and some websites would only partly load, download speeds on an 800 Mbps internet connection were down to 5-10 Mbps. I asked for help here and after around 4 months, it looked like it was resolved, until the next update. Out of frustration, I quit using BD on my primary computer (it was the only one affected for some reason) and moved to the free version of Kaspersky.
This week I had some free time and wiped my system to try again only to have the same issues. So I tried a different approach after reading some old posts on issues with Asus software from around 10 years ago. I did not install Asus Armoury Crate but installed all the MoBo drivers (Z690 motherboard) first, then started installing each Utility one at a time and rebooted afterward. I used Speedtest each time to determine what the problem software would be. The first utility installed was GameFirst VI, rebooted, agreed to the terms, and no issues were noted. I began to install AI Suite 3 and it seemed to be taking a long time to install, so I ran Speedtest and bingo, I thought I had found the culprit. I canceled the install, but still had slow speeds with Speedtest, so I rebooted and ran it again, no luck, SLOW!!! I disabled GameFirst VI and ran Speedtest and glory be to the speedy tech gods, I had my full internet speed and could download large files. It is now uninstalled and I can go back to enjoying my internet with BD as my internet security blanket.
TLDR; If you have BD installed, then for god's sake, don't install/run or just uninstall GameFirst VI, it will slow your internet speed to a crawl, mess with internet pages (partial download), and limit or eliminate your ability to download files.
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Hello.
Exactly, exactly the same post:
I guess @LoneWolf3574 and @KelleyBoyd are the same person.
@Alexandru_BD and @Mike_BD Please check on this. Thanks.
Regards.
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Kindly refrain from creating duplicate post. It's against the community guidelines. Please stick to one post.
You have created the same post here https://community.bitdefender.com/en/discussion/92260/asus-software-and-bitdefender
Regards
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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Merged
Q6600 power in a non-conspicuous Antec Fusion Remote Max, silently cooled by Scythe Ninja 2 and a whispering Enermax Modu82+.
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That’s what Gamefirst is designed to do. It basically throttles throughput to keep latency low.
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@LoneWolf3574 Thanks for this post! I've had this issue for some time now and could not work out what was going on. It was even causing SSL certificate issues when updating or loading python extensions etc. Did what you did and now things are working like a charm.
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