subscription code

Elbereth

I live in Japan. I see that licenses are sold cheaply on Alibaba and foreign shopping sites, but can I use my foreign Bitdefender subscription code in Japan in the first place?

Gjoksi

Hello.

This will explain everything to you:

It means that some license codes are geo-restricted.

So, some of the codes you want to buy from AliExpress or other foreign sites could be geo-restricted (for example: only for the China region) and you can't use them for activating your Bitdefender product in Japan. Personally, i wouldn't take that risk.

Also, you could visit Bitdefender's website for Japan:

https://bitdefender.co.jp/

or get in touch with Bitdefender's support for Japan:

https://bitdefender.co.jp/support/

One thing i know for sure is that if you buy license code from Bitdefender's global site:

https://www.bitdefender.com/

there are no geo-restrictions, meaning you can use the code in any place in the world. Like in my case, i bought license from the global site and i used the same license for activating Bitdefender Total Security on my devices here in North Macedonia and my brother's devices in Germany.

Maybe @Alexandru_BD and @Mike_BD can give you a better explenation on this matter.

Regards.

Alexandru_BD

Hello @Elbereth,

The subscriptions available on the official Bitdefender website are not geo-restricted.

I do not recommend that you buy the products from Alibaba, AliExpress or other sources that are not directly affiliated with Bitdefender. You will be sold the products cheaper, but you have no assurance that these products correspond to the local description. In our experience, it can sometimes happen that the licenses are not valid or have the correct maturity. Such licenses might have been initially designed for a specific market and may not allow activation in your area.

I advise you to buy the Bitdefender only from trusted sources.

There are various offers available at retail stores on marketplaces, but please take into consideration not all of them are affiliated with Bitdefender and I strongly recommend the purchase of our products only from trusted sources and partners. This can make a big difference, because if the product is purchased from a doubtful source, it may not function properly, the activation code may not have the advertised validity and in some cases we are unable to provide support.

The full list of our Trusted Partners can be consulted by accessing the following link:

https://www.bitdefender.com/partners/partner-locator.html

Best regards