Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: [email protected];
You may obtain a refund by contacting [email protected] within 30 days of your initial purchase or of the automatic renewal date.

Thank you for your understanding.

Account Payments Out of Sync

I currently have 2 separate subscriptions, one for Total Security and one for the Bitdefender VPN. But their annual billing periods are about 6 months apart. When my Total Security subscription runs out in 6 months, I want to just purchase Premium Security with the VPN. Can I get a prorated refund on my remaining VPN subscription?

Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    edited June 2022

    Hello.

    You may obtain a refund by contacting [email protected] within 30 days of your initial purchase or of the automatic renewal date.

    So, it is not possible to get a prorated refund on your remaining VPN subscription.

    Regards.