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Account Payments Out of Sync

MrMeowgi
MrMeowgi
in Central and Subscriptions

I currently have 2 separate subscriptions, one for Total Security and one for the Bitdefender VPN. But their annual billing periods are about 6 months apart. When my Total Security subscription runs out in 6 months, I want to just purchase Premium Security with the VPN. Can I get a prorated refund on my remaining VPN subscription?

Answers

  • Gjoksi
    Gjoksi Defender of the month mod
    edited June 2022

    Hello.

    You may obtain a refund by contacting refunds@bitdefender.com within 30 days of your initial purchase or of the automatic renewal date.

    So, it is not possible to get a prorated refund on your remaining VPN subscription.

    Regards.

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