Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

VPN

Options
ArtO
ArtO
in VPN

I cannot connect to VPN - it is in a loop saying "discounting"


Not sure how to turn this on??


Art

Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.

    As far as i know, @Scott uses the paid version of the Bitdefender VPN program.

    Maybe he faced that problem before and found a solution. So, he can help you.

    Regards.

  • Scott
    Scott Defender of the month mod
    edited July 2022
    Options

    Hi @ArtO

    Try disconnecting VPV from the System tray, and re-connect. Or, try exiting out of it completely, then re-enabling it from the main BD Dashboard, or from the Privacy VPN panel, Open VPN.

    Also, are you using the paid version or the basic version that comes with Bitdefender?

    disconnet vpn.jpg
    start vpn2.jpg
    open vpn.jpg


    Let's see if that helps,

    Scott

    All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/

All Time Leaders

Categories

Defenders of the month