Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: [email protected];
You may obtain a refund by contacting [email protected] within 30 days of your initial purchase or of the automatic renewal date.

Thank you for your understanding.

I have today renewed my subscription for July 2020 to July 2023. Cancel auto renewal please

Answers

  • typo that should read July 2022 to July 2023

  • Hello @Christine Lewis and welcome to the Community!

    Thank you for renewing your cybersecurity solution with Bitdefender.

    The Bitdefender security solutions come with an automatic renewal feature that allows you to conveniently retain your protection when your Bitdefender subscription expires, without having to go through all the motions of manually renewing your cyber-security solution.

    If you have agreed to permit Bitdefender to automatically renew your subscription by charging a valid credit card number which you have provided to Bitdefender, your subscription will be automatically renewed prior to the expiration of the term and each anniversary thereafter, for a fee no greater than Bitdefender's then-current price, excluding promotional and discount pricing.

    You may cancel your automatically subscription from Bitdefender Central or by contacting Customer Support at: [email protected].

    Best regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • Scott
    Scott Defender of the month mod

    @Christine Lewis

    Also to add to the insightful information above, if you wanted to manually disable auto renewal, those steps can be found below. Method 1 seems to be a little more reliable, but Method 2 is easier to follow, and can easily be monitored through your Central account.


    Kind regards,

    Scott

    All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/