Hi,I have install premium vpn and have fast WiFi but problem is that it won't connect. Says connection timed out .
Hello @LandRover,
I have noticed you have raised a ticket to our Support Teams. The engineers need a bit more information to provide assistance, so please reply on the open case with a detailed description of the situation you have encountered and the following details:
- the model of the device you are using (for example, Samsung Galaxy S9)
- the Android version running on the device
- the Bitdefender version running on the device
- one or more screenshots displaying the issue you have encountered
To find out the Bitdefender version, open the app, tap on the More button (represented by the three dots in the bottom right corner of the screen) and go to Settings. Scroll down to the About section, and you will see the Bitdefender version.
Once you have provided the required information, kindly wait for the engineers to respond.
Let us know how it goes.
Best regards
