Turning off AutoRenewal?

mmitu

I need to know how to turn off AutoRenewal. Please provide specific instructions. No bs answers please, or I will report this business to the Better Business Bureau and elsewhere.

Gjoksi

Hello.

You can stop the auto-renewal for the Bitdefender subscription, by following these steps:

https://www.bitdefender.com/consumer/support/answer/29081/

Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.

Also, from my personal experience, Method 1 did/does the job.

Finally, you can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:

cancel@bitdefender.com

Regards.

Alexandru_BD

Hi @mmitu and welcome to the Community!

You can submit your cancellation request at cancel@bitdefender.com or simply follow the steps provided by Gjoksi above.

Let us know how it goes.

But may I ask what does BBB have to do with the automatic renewal feature?

Regards