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Turning off AutoRenewal?

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mmitu
mmitu
in Central & Subscriptions

I need to know how to turn off AutoRenewal. Please provide specific instructions. No bs answers please, or I will report this business to the Better Business Bureau and elsewhere.

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Answers

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Options

    Hello.

    You can stop the auto-renewal for the Bitdefender subscription, by following these steps:

    https://www.bitdefender.com/consumer/support/answer/29081/

    Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.

    Also, from my personal experience, Method 1 did/does the job.

    Finally, you can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:

    cancel@bitdefender.com

    Regards.

  • Alexandru_BD
    Alexandru_BD admin
    Options

    Hi @mmitu and welcome to the Community!

    You can submit your cancellation request at cancel@bitdefender.com or simply follow the steps provided by Gjoksi above.

    Let us know how it goes.

    But may I ask what does BBB have to do with the automatic renewal feature?

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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