You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Refund
I want to cancel my “Bitdefender Total Security up to 5 devices, 1 year” & Bitdefender VPN subscription and get a refund. I no longer need your product.
I never signed up for auto renewal. I never wanted it. I payed annually in a manual fashion. Yet, somehow auto renewal is activated.
Your latest
auto renewal overdrew my checking account without warning and I will now accrue
overdraft penalties.
Any help to get a refund would be appreciated ! Thank you.
Answers
-
Hello.
You can stop the auto-renewal for the Bitdefender subscription, by following these steps:
https://www.bitdefender.com/consumer/support/answer/29081/
Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.
From my personal experience, Method 1 did and still does the job for stopping the auto-renewal.
Also, you can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:
cancel@bitdefender.com
Finally, you may obtain a refund by contacting:
refunds@bitdefender.com
within 30 days of your initial purchase or of the automatic renewal date.
Regards.
1
