You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
How do I cancel a subscription as well as auto-renewal. It appears that I have lost control
Best Answer
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Thank you very much Gjoski for your quick and clear suggestions about cancelling subscriptions, and more importantly disabling the pesky 'auto-renewal' function that takes control of one's payments. However, in the meantime I have found my way through the convoluted and unnecessarily complicated Bitdefender subscription and payment system, and discovered that there is actually a very simple pathway to that end. All one has to do is discover it! Took me most of an entire frustrating day! Thanks once again for your excellent help. Breitie
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Answers
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Hello.
You can stop the auto-renewal for the Bitdefender subscription, by following these steps:
https://www.bitdefender.com/consumer/support/answer/29081/
Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.
From my personal experience, Method 1 did and still does the job for stopping the auto-renewal.
Also, you can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:
cancel@bitdefender.com
Finally, you may obtain a refund by contacting:
refunds@bitdefender.com
within 30 days of your initial purchase or of the automatic renewal date.
Regards.
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