Temporary pause in security

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When installing a new software, it´s sometimes necessary to temporarily block the protection.

Bitdefender does not seem to have a switch for that, like Avira dashboard and others for example.

How do you do it?

Comments

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    edited September 2022
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    Hello.

    You can temporarily disable (pause) all modules in Bitdefender, only one by one, and not all modules at once with a single click in the program or in the Bitdefender's icon in the system tray.

    Also, there is no option to temporarily disable (pause) the modules in Bitdefender for a specific time, for example: 15 minutes, 30 minutes etc.

    Read this article:

    Regards.

  • Hi again,

    I tried to follow the article cited above. Restarted the PC from scratch also, now on Win 11. Still, when installing the new software, Bit Def was there again to "disinfect" and abort the installation. Did I miss an important OFF-switch?Or, is it Win 11 overreacting?

    Eventually I could simply uninstall BitDef for this operation.

    1. Do I get rid of all the small BF stuff, subpanels and "everything"?
    2. Will it be difficult to reactivate my license afterwards?

    This difficulty to temporarily pause BitDef protection makes it very complicated to use and less attractive.

    Sincerely, Ingemar

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
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    Hello again.

    It seems that the new software you are trying to install is flaged as malicious by your Bitdefender program and that is why the installation is blocked (aborted). Could be a false positive or could be a bug in the Bitdefender program. But, the answer to your question can be only given by the malware researchers at Bitdefender Labs.

    So, do the following steps:

    -- STEP 1 --

    Uninstall the Bitdefender program using the Uninstall Tool:

    https://www.bitdefender.com/links/uninstall_consumer_paid.html

    It will completely remove the program.

    Next, install the Bitdefender program on your device, by following these steps:

    https://www.bitdefender.com/consumer/support/answer/2844/

    -- STEP 2 --

    If the instructions from Step 1 didn't help, follow the instructions in this step.

    First, take screenshot(s) of the issue,

    create a log file on your Windows device using Bitdefender Support Tool, by following these steps:

    https://www.bitdefender.com/consumer/support/answer/1733/

    and

    create a log file on your Windows device using BDsysLog, by following these steps:

    https://www.bitdefender.com/consumer/support/answer/1922/

    Next, contact Bitdefender Consumer Support by e-mail:

    https://www.bitdefender.com/consumer/support/help/

    with short description of the issue.

    After that, you will get an automated reply by the Bitdefender Customer Care Team, with your ticket number.

    Now, in reply to that automated reply, you can send the screenshot(s) you already took and the log files you already created.

    Since you are all done, just wait for the support engineers to investigate your issue and find a solution to fix the issue.

    Remember that the screenshot(s) and the log files will help a lot to the support engineers for better and faster investigation on your issue and finding a solution.

    Regards.

  • Is there any plan to add a global "pause protection" feature to bitdefender? That has been standard fare on other similar apps I have used in the past. This is not an uncommon requirement for those who deal with networks, software development and testing.

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod
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    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)