"This key was already used to generate a subscription" occurs

partharoy

Hi,

I can let you know my activation key privately.. It errors out with the error "This key was already used to generate a subscription" 

My registered email is **************

Gjoksi

Hello.

Check out this article:

Anyway, ONLY Bitdefender staff can have access to your Bitdefender Central account and your payments/purchases.

So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

Regards.

Alexandru_BD

Hello @partharoy and welcome to the Community!

Upon checking your Central account associated with the e-mail address registered on the forum, I could not locate an active subscription / license. Kindly send me a private message with the activation code so I can perform further checks and advise accordingly.

Regards