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"This key was already used to generate a subscription" occurs

partharoy
partharoy ✭
edited September 2022 in Central and Subscriptions

Hi,

I can let you know my activation key privately.. It errors out with the error "This key was already used to generate a subscription" 

My registered email is **************

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Comments

  • Gjoksi
    Gjoksi Defender of the month mod
    edited September 2022

    Hello.

    Check out this article:

    Untitled.jpg

    Anyway, ONLY Bitdefender staff can have access to your Bitdefender Central account and your payments/purchases.

    So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

    Regards.

  • Alexandru_BD
    Alexandru_BD admin

    Hello @partharoy and welcome to the Community!

    Upon checking your Central account associated with the e-mail address registered on the forum, I could not locate an active subscription / license. Kindly send me a private message with the activation code so I can perform further checks and advise accordingly.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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