Trying to cancel my subscription

Hi,

I can´t find anywhere how to cancel my subscription, I tried trough the central and can´t find where to click to cancel it.

Any suggestions? Otherwise I will just refuse the payment of the autorenewal... It shouldn´t be so difficult to cancel it.

Answers

  • Scott
    Scott Defender of the month mod

    Hi @Moyadog

    That information can be found here, some of us prefer Method 1, but you have those 2 options on what may work for you, including #2 being through Central.


    Kind regards,

    Scott

    All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/

  • Hello @Moyadog,

    In addition to Scott's insightful comment above, kindly note that the next billing for your subscription is expected on October 12, 2022. In regards to cancelation, you will also receive a notification prior to the actual renewal including a cancelation link as well. But the steps from the article should do the job. If, however, you are encountering any difficulties, simply send your request at cancel@bitdefender.com and who knows, maybe there is room for negociation 😏

    Cheers and I hope you'll stay with us.

    Premium Security & Bitdefender Endpoint Security Tools user