Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

No interconnection, can't scan

Options
Pamela4
Pamela4
in Mobile Security

This morning my phone showed AT RISK and to uninstall malware application. I removed AVG phone cleaner that I had for over a week on my phone. Bitdefender still won't let me do any sort of scanning, etc. It says there is no Internet connection, which there is, and my phone is still at risk. I shut my phone down and restarted it. No fix. Please help! Thank you

Best Answer

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭
    Answer ✓
    Options

    Hello.

    You should contact Bitdefender Mobile Support by e-mail:

    bms@bitdefender.com

    Regards.

Answers

All Time Leaders

Categories

Defenders of the month