When I connect Bitdefender box to the network I get the blue circle saying all is well, but if I try to connect the mesh node via LAN cable BD Box immediately drops internet.
why, and how do I fix that?
why is there no phone support for this?
Your system is broken. I paid for Box & two subscriptions, total protection, & vpn, they worked fine for a few years, so I had no reason to ask for support.
now I need help, and bitdefender has completely hidden any meaningful method of getting support. What a rip off!!!
Hello @Boomer63,
You can reach the Support Teams using the 3 available contact channels: chat, phone or e-mail (ticket). Head to the link below to choose your preferred channel:
https://www.bitdefender.com/consumer/support/help/
Regards
I tried following this link several times. The prompts ask the issue. I chose troubleshooting
the prompt asked what I am troubleshooting I reply ‘Bitdefender box’
then the app just does nothing.
your system is broken at that link.
give me a phone number so I can speak with a living human being who can really understand what I am trying to do and guide me.
bots have limits
I have tried several different combinations of answers to the first three levels of your alleged support process. Every time I try, at the third question the system goes into a loop of some kind, I see 3 balls rotating horizontally for as long as I can stay awake.
the process never offers e mail, chat, or phone support.
