Bitdefender has locked me out of my text messaging

I did not understand what this locking apps is all about but it sounded like it might? be a good thing. So I kept getting prompted to lock them so I finally just clicked on "Yes" not knowing how it worked. I thought I could establish a pin later.

This is not the case.

So now I am locked out of my messaging...can't send or receive text messages. It wants the pin number that I never established. This is really bad. Someone please tell me how to fix this. Thank you! 🌷


  • Hello @Nancygirl and welcome to the Community!

    The app lock feature is meant to lock your applications with a PIN that you set from Bitdefender. It is made so that no one can access your personal information or change your phone settings. 

    Go to your Central account , press on the mobile device window and select Rename. From there, you should see the PIN.

    Let us know how it goes.


    Premium Security & Bitdefender Endpoint Security Tools user