On Android, VPN connects but no internet

FxTraderTim
edited October 2022 in VPN

After installing BitDefender VPN on my Samsung Galaxy S21 FE phone and turning it on, the VPN connects to the virtual server but I get a notification that says:

"Network has no Internet access Private DNS server cannot be accessed"

The Internet is restored if I turn off the VPN. I've tried restarting the phone; uninstalling and then re-installing the app; both make no difference. I am at a loss as to what to try next. Any help would be very much appreciated.

This phone is running Android 12

Android security patch level: August 1, 2022

Tim