Bitdefender Total Security And TorGuard

VitoDK

Hey.

Just installed Bitdefender Total Security and it seems that it can't work with my VPN client TorGuard.

When I try to run TorGuard client it comes with this message:

In the firewall "torguarddesktopQt.exe" has full access.

Any advice to get this to work?

I'm not interested in using Bitdefender VPN.

I usually use Kaspersky without any problem.

Gjoksi

Hello.

I have done some Google research, and on the similar matter, i could find these topics:

https://forums.torguard.net/index.php?/topic/1943-phishing-attempt-detected-bitdefender/

https://forums.torguard.net/index.php?/topic/1938-getting-phishing-attempt-blocked-by-bitdefender/

Pay attention on this comment:

"This is a false positive and we have already submitted this to BitDefender so hopefully they ill update there definitions real soon - there is nothing fishy going on here, its nonsense to be quite frank - you need to whitelist the TG executable and the URL which is our update server that pulls config packages.".

Maybe, your Bitdefender Total Security program blocks the TorGuard program, but can't be 100% sure.

Anyway, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

or

https://community.bitdefender.com/en/discussion/91918/bitdefender-websites-and-bitdefender-consumer-support-contacts

NOTE: Bitdefender telephone support is not toll-free!

Regards.