Printing in Safepay - PDF printing now available

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Comments

  • camarie
    camarie BD Staff

    What I can suggest - I don't know if this is the case - there are certain browser extensions which might interfere; for example, if you are using Chrome to perform the feedback steps and you have uBlock Origin, this can lead to certain errors from time to time for various reasons. Can you retry one more time to perform the feedback with extensions disabled? Or perhaps use incognito mode, another browser etc.

  • Today I followed your advice. I disabled all extensions in browsers. I tried to contact support using Chrome, Mozilla and Opera. The result is the same - the page freezes. After that I decided to try to do the same using Bitdefender Safepay browser. I suppose this browser does not have any extensions that I should disable. The result is identical - the page freezes, "I am not a robot" box become red in 1 minute. I attach a photo of my attempt with the Bitdefender Safepay browser. Sorry for the quality of the photo from a smartphone. I am discouraged. I never had an experience like that.