Why Bitdefender VPN Does Not Auto-Connect With Chrome, But Does With Other Browsers?

Runner351

Why Bitdefender VPN Does Not Auto-Connect With Chrome, But Does With Other Browsers?

Alexandru_BD

Hello @Runner351 and welcome to the Community!

It might not necessary be the browser, but a specific website(s) that autoconnect doesn't work on. We would require more details to troubleshoot this. For example, the OS on which you are using the VPN connection, the website your are trying to access, browsers used, the VPN version and a screenshot displaying the behaviour of the VPN.

Kindly provide the above details to our Support Teams for further investigation. You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/help/

Let us know how it goes.

Regards

DianeD

Google Chrome. Previously Bitdefender VPN auto started when I opened Google Chrome, now it doesn't.

Alexandru_BD

Hello @DianeD,

First, check the Autoconnect settings. It might not necessary be the browser at fault, but a specific website(s) that Autoconnect doesn't work on. Check the Apps and domains section, but have a look at the Website categories as well. In the Apps and domains section you can add the apps and websites that will use an encrypted connection automatically.

Let us know how it goes.