PROBLEMS WITH OUTLOOK AFTER AN UPGRADE

SalusWA
edited November 2022 in Security Research Team

I have just logged on after being away for several months and our work microsoft account underwent some changes to make it compatible with some other software - this was around single log on on MFA etc/ However I am now getting this constantly when outlook is open:L

Feature:

Online Threat Prevention

We blocked this dangerous page for your protection:

[URL removed by @Flexx]

[Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files, malicious/suspicious software or websites in threads, comments or private messages, even if you think the software or site is clean and incorrectly detected by Bitdefender]

Accessed by: OUTLOOK.EXE

Threat name: Trojan.HTML.Agent.WR

Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.

Any advice on sorting this or what is going on?

Answers

  • If you think bitdefender has incorrectly detected the url as malicious you can report it directly to the malware research team by visiting the below stated link.

    https://www.bitdefender.com/consumer/support/answer/29358/

    If url is indeed incorrectly blocked, detection will be removed in maximum of 72 hours.

    If you want to provide more information related to incorrect blocking of a url, you can get in touch with bitdefender support team by dropping them an email at bitsy@bitdefender.com and asking them to share the same with malware research team.

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

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