Can't Seem To Purchase BD Mobile Security. Any Suggestions?

Domani

Hello - I have a trial BD Mobile Security expiring tomorrow, trying to actually pay for a year of service, and each time I try to pay via Google Pay or Pay Pal the transaction goes into never never land, what is up today? I have never had this happen 4x in a row, it is not my PP and GP accounts, they are good.

I do not want to be charged multiple times for the same one service, how do finalize this purchase, try another day or buy from a competitor?

Gjoksi

Hello.

You can purchase/buy the product here:

https://www.bitdefender.com/solutions/mobile-security-android.html

or here:

https://www.bitdefender.com/solutions/mobile-security-ios.html

Scroll down and click on the "Get Protection" button.

Next, fill in the fields and as Payment method select the first payment method (credit card) and just follow the next steps to complete the purchase process.

After that, Bitdefender will send you an Activation code to the e-mail you wrote in the field for the purchase process.

Now, you need to activate the Bitdefender subscription using the Activation code received when purchasing the product, by following these steps:

1. Log in to your Bitdefender Central account at https://central.bitdefender.com/. If you don’t have an account, choose to create one.

2. Click on the My Subscriptions panel, located on the left side of the page.

3. Click the + Activate with code link.

4. Enter the code in the corresponding field, then press ACTIVATE.

Finally, in Bitdefender Mobile Security, click on the "More" menu and on the top of the dialog box, click on your account name, then click on "Log out of your account".

In the next dialog boxes enter your e-mail and password that you used for your Bitdefender account and subscription and click on "Sign in".

You are all done.

If the steps provided above didn't help, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

NOTE: Bitdefender telephone support is not toll-free!

Regards.