Problem With Orbi Router And Bitdefender VPN. Any Help?

Av

Hello. I'm using a orbi router with VPN service enabled. I recently signed up with bitdefender VPN. I'm having trouble connecting remotely to my local network using an orbi router with with openvpn. If I use ipvanish on server I can connect to the software fine using the VPN profile connecting to my local network. If I use bitdefender VPN on server it will not allow me to. Is there a way for bitdefender to allow for incoming connections. Again I'm using a openvpn profile to connect to the server location acting like I'm on the local network. I would appreciate it thank you

Gjoksi

Hello.

You should contact Bitdefender Consumer Support by chat, telephone or e-mail:

https://www.bitdefender.com/consumer/support/help/

NOTE: Bitdefender telephone support is not toll-free!

Regards.