Slowness for Australian Servers

ToastedBrad
edited December 2022 in VPN

Is anyone else experiencing slowness recently?

Since the 17th December. The Australian Servers are extremely slow

I am currently using the latest Bitdefender VPN on Android

I have tried uninstalling/reinstalling

Restarted Phone

OS: Android 13

Phone: Pixel 6 Pro

Comments

  • Hello @ToastedBrad,

    Does the slowdown occur only on a specific location or all locations? It occurs only on mobile data or only on wifi or present on both? Preferably try multiple networks. What is the VPN Server IP displayed in the VPN interface?

    If the slowdown persists, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/help/

    When contacting the engineers, please specify the above required information and they will provide further technical assistance.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

  • Hi @Alexandru_BD

    I have reached out to the support team

    Many thanks