My Bitdefender VPN has not connected for the last two days. Just keeps saying 'Reconnecting', and continues like it is buffering. Can you please help me? Thanks.
It's difficult to tell without more information. There are a few common causes for connection errors encountered by Bitdefender VPN:
But connectivity issues are not limited to this. For a more efficient diagnosis, some additional information is required. When contacting the Support Teams for further assistance, kindly provide the engineers with the following details:
This could also be related to a temporary network disruption.
You can use the link below to choose the desired contact channel for the Support Teams:
To add here, apart from the general possible causes behind VPN connectivity issues, it appears that this behaviour is caused by a specific issue that has been recently identified by the VPN engineering unit.
We don't have an ETA for the fix yet, but it's a high priority investigation and I'll get back to you as soon as we have news.
Thank you for your patience and understanding.
Premium Security & Bitdefender Endpoint Security Tools user
Thank you so much for your assistance. I really appreciate your hard work, and am very happy with Bitdefender. Looking forward to the solution. I did uinstall the Bitdefender Premium VPN, and after iniating the re-install, the 'Bitdefender Preium VPN configuring ' message is in like a buffering mode.