How do I transfer photos from android to Window's One drive Photos

Before getting BD it was SO EASY for me to transfer my photos from my Android 7 cell phone to my laptop by connecting the two. I have now tried the same old process and it doesn't work, so I tried downloading (Windows and Google) apps and they didn't work, so I'm now at the point that I want to cut my wrist with my fingernail file. But it that isn't working either because it is too dull. So now I turn to you. Is there anyone who can help a dummy like me figure out what I am doing wrong? Do I need to turn off or on something with BD first? I appreciate your help!

😐️

Best Answer

Answers

  • Hello @IwantIn,

    Try to disable 'Autoplay' from 'Vulnerability' settings and disable also 'Scan flash drives' from antivirus settings and let us know if the issue is resolved afterwards.

    Regards

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 ✭✭✭✭✭

    Hello.

    Open your Bitdefender program and go to:

    • Protection -> Antivirus -> Settings -> Scan flash drives and select "Disabled"; and
    • Protection -> Vulnerability -> Settings and disable "Autoplay".

    Regards.

  • Thanks for your help. It didn't work, although I do believe your advice is still correct. It makes sense anyways. When I connect my cell and select Hot Spot and do the (de)connections I still get the reading USB tethering (USB not connected). The cord is working fine, so I'm still baffled but not defeated. I'll look into more. Thanks again for reaching out - I really appreciate it. 

    😀

    

  • Hi Scott, Gjokski and Alexandru,

    You guys are wonderful. Thanks for all your posts. The culprit actually turned out to be my device settings in windows at first. After I fixed it, I used your advice until I was able to transfer. Really appreciate your support! Have a good one,

    IwantIn

    

  • Scott
    Scott Defender of the month mod

    @IwantIn

    Thank you for posting back your results, and for the kind words, we appreciate it 😊

    Scott

    All Bitdefender Home Product User Guides:https://www.bitdefender.com/consumer/support/user-guides/