52 Apps Listed On My Android. Yet BD Mobile Security Only Lists 26 In Scan Results. Any Explanation?
Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Alternatively, you can also share your query with bitdefender mobile support team by dropping them an email at [email protected]
The support team will reply back to your query within next 24-48 hours excluding weekends.
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
Are some of the apps system applications?
It's also important to know if the apps that don't appear there have been scanned before.
Bitdefender Mobile Security scans all installed applications and .apk files. There are a few system paths we do not scan, as follows:
1. System applications, as they SHOULD not be infected;
2. Applications installed in those locations cannot be uninstalled anyway.
Mobile Security will make sure that the Android device stays clean by automatically scanning any application immediately after its install. So, it will no longer scan those apps that have been scanned before or that have not been altered in any way. The only scanning option on Android is to scan the storage or not, and this is enabled by default. You can adjust the Scan Storage option from the Settings menu. However, it won't scan system applications.
I hope the information is helpful.