BitDefender Internet Security

Hy!I now register on this foro,I like BitDefender Antivirus.The question is,that I make a scan in safe mode(Windows Vsita Home Premium 32 Bits),and when I stop the scan,it found...200.000 files with I/O Error.200.000 files blocked?It analize 230.000 files,but 200.000 is blocked.Some people know why it?Good Bye.

Pd;I have 13 years old and I´m from spain,sorry for gramatical errors. <img class= " />

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AndreiASM

Hi!

It shouldn't find so many files which can't be accesed. What kind of scan are you doing? In console?

When you scan in normal mode, how many files does BD find with I/O errors?

Andrei

matabufalez

In normal mod....I don´t know,because I´m tester from BitDefender Total Security and I haven´t got any information for the post.

I see this,when BitDefender is scan system in safe mode,When you press "S",BitDefender Show results of the scan.

In Vista,I haven´t got many permissions ,for example,when I want save some file on "Windows",or System32,the system show a error;

You aven´t got permission for save the file on this ubication.

Is this for that reason?

AndreiASM

What version of BD are you using?

Andrei

matabufalez

At the moment BitDefender Total Security,but in the moment of I/o Errors BitDefender 10 Internet Security

AndreiASM

I/O errors persist with BTS too?

Andrei

matabufalez

In safe mode I don´t know how scan the system with BD11,because the command for BD10 don´t work.For know this,I need make a nerw scan with BD11 in safe mode,but I don´t know the commands.You can tell me the commands?

AndreiASM

Hi!

If you want to scan in safe mode, first open a command prompt and type in the following commands:

cd x:\Program Files\Common Files\Softwin\BitDefender Threat Scanner

where x is the letter of your system partition. Then you can scan the system via bdc.exe, with the same patamters you used before.

Andrei

matabufalez

Ok.Thank you. At the moment, I can´t paste the reports or results,but tomorrow I paste the results.GoodBye

AndreiASM

Glad that I could help you!

Andrei

matabufalez

I´m sorry,here is the result...

http://img509.imageshack.us/my.php?image=safescanfa6.jpg

This is excesive.I´m in a admin account,but...I don´t open all folders,for example,when I want save some file on Windows folder or System32,Vista speaks me;

You haven´t got permission for save files on this ubication.¿You can save the document on "Documents"?

GoodBye.

Pd;The image is when the scan not finish,I cancel the scan,because it´s very long time.... :mellow: :huh:

matabufalez

Hy!I found the solution.Windows Vista,hasn´t got activate account "Administrator".The admins.accounts,hasn´t got all privilege from "Administrator" accounts.I enlabe this accounts,and make some scans in tihs accounts,and the number of I/O Errors are very slow(5-20).Thank you fro all help,I´m using BitDefender from 7 version...Standard and today I have a Beta(and license from Internet Security).Thank you fro all support,BitDefender and you are the best.Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

**********SoLuCiOnAtEd**********************

AndreiASM

Glad that we could help and glad that you'll stick to BD!

Andrei

unknown

If everything is OK then I'll just close this topic.