You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
How Do I Cancel One Of Two Payments?
Just renewed my account. However in doing so, I inadvertently paid twice. Are you able to cancel one payment? Or should I contact my credit card bank?
Thanks, Palmer
Answers
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Hi Palmer,
I would contact support and see what they have to say. Tick the Purchase and Manage Subscriptions box, follow a couple of prompts, then start a Chat, as they are very quick to respond and will let you know what they can do, or what you may need to do. Phone support is not toll-free.
Kind regards,
Scott
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/ Using BD Antivirus Plus along with Glasswire free.
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Hello.
Since you can't cancel a payment, i think your only option is to obtain a refund on one payment by contacting:
refunds@bitdefender.com
within 30 days of your initial purchase or of the automatic renewal date.
Also, check out this article:
Anyway, as @Scott already suggested, your best bet is to contact Bitdefender Consumer Support.
Regards.
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