App Lock shows not all of my apps and shows apps whom are not on my mobile

Har

App Lock shows not all of my apps and shows apps whom are not on my mobile. I would like to lock an app that is not on the list showing by App Lock.

Alexandru_BD

Hello,

Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. The engineers would need to know what are the apps involved and also determine why some apps that are presumably not installed are still displayed as available for the AppLock feature.

You can get in touch with our engineers by choosing one of the contact methods available here:

https://www.bitdefender.com/consumer/support/help/

Let us know how it goes, it's highly appreciated if you could share your findings with us here, so we may help other users that might encounter this behavior in the future.

Regards

william777

I just had the same problem which happened today, i.e. the App Lock list is incomplete. Many of my installed apps are not listed.

Alexandru_BD

Hi @william777,

The situation is known and the latest update 3.3.255.2480 fixes the problem.

william777

https://community.bitdefender.com/en/discussion/comment/346912#Comment_346912

Thanks Alexandru_BD, the problem is fixed with the latest update.