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App Lock shows not all of my apps and shows apps whom are not on my mobile

Har
Har
edited March 2023 in Mobile Security

App Lock shows not all of my apps and shows apps whom are not on my mobile. I would like to lock an app that is not on the list showing by App Lock.

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Answers

  • Alexandru_BD
    Alexandru_BD admin

    Hello,

    Based on your description of the situation encountered, I would recommend contacting the Technical Support Teams, as more information might be required to troubleshoot this. The engineers would need to know what are the apps involved and also determine why some apps that are presumably not installed are still displayed as available for the AppLock feature.

    You can get in touch with our engineers by choosing one of the contact methods available here:

    https://www.bitdefender.com/consumer/support/help/

    Let us know how it goes, it's highly appreciated if you could share your findings with us here, so we may help other users that might encounter this behavior in the future.

    Regards

    Premium Security & Bitdefender Endpoint Security Tools user

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