You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
still showing "Active with code " message
Comments
-
@Alexandru_BD, @Mike_BD might be able to help you here since they both work for bitdefender & also are administrators of this bitdefender community forum
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
1 -
What you are seeing is the ability to activate a new Bitdefender product that has been purchased, and would need for the key to be entered to activate it. If you tick that +Activate with code, you will get this pop-up.
What shows on your Subscriptions/Licenses is the information that tells you your AV Plus is still activated.
You can also confirm it by going to the top of your UI Dashboard, and clicking the My Account option, and it should show you it is still in force, in your case for your AV Plus, should show until March 1, 2024 as with your Central information.
I hope this helped :)
Scott
All Bitdefender Home Product User Guides: https://www.bitdefender.com/consumer/support/user-guides/
1 -
That's exactly how it is 😊
Premium Security & Bitdefender Endpoint Security Tools user
1