Hi, I requested for my refund yestesday ( March 21, 2023) since I don't know the auto renewal process of bitdefender and I no longer need the service of it right now. I would like to follow up my request, my ticket number is 1008235367. Thank you.
Hi @Jam12311,
I have located your request with our Support teams and noticed you have 2 open tickets.
Kindly wait for the commercial representatives to process your request and please refrain from opening more tickets on the same inquiry, because this won't speed up the process and may double the work instead.
Regards
