I need help I think my network providers are doing Illegal thing on my network

ursula botha

Plus i also believe that someone are logging into my computer without my permission. i also believe network adapter are being installed on my pc without my permission. Also have feeling there are tampering being done on my antivirus because they already has access to my pc. my antivirus get turn off. my network provider has fully access to my router i do not have access to my router. I am using another router that i plug into there router . I believe stuff are being put into my processor and i not sure how to take them out. There was a while ago my service provider just turn my internet off told me i need to give them both my routers before they will switch my internet on .

Also I have switch network neighborhood off but I   still get to see someone that live behind me network and it full bars in my house. I might be wrong but i think that router are connected to my router please help

Scott

Hi @ursula botha

Unfortunately, this is something beyond our ability to help you with on this forum. I would suggest you start a thread on Bleeping Computer, as they have members there who deal with these kinds of issues.

https://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-help/

I hope they're able to help you resolve this.

Kind regards,

Scott

Flexx

https://community.bitdefender.com/en/discussion/95523/i-need-help-i-think-my-network-providers-are-doing-illegal-thing-on-my-network

Follow the below steps before you create a topic under bleeping computing forum.

1) Call your ISP provider and tell them that you have to reset your router/modem due to any reasons. Make sure you get it reset.

2) Run cmd as administrator: https://www.howtogeek.com/194041/how-to-open-the-command-prompt-as-administrator-in-windows-8.1/

Copy, paste and enter below stated commands one by one.

ipconfig/flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

netsh winsock reset

netsh int ip reset

netsh int ip reset all

netsh winhttp reset proxy

netsh advfirewall reset

ipconfig /flushdns

ipconfig /registerdns

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh int tcp show global

If the issue persists, create a topic under bleeping computing forum as @Scott said.

Regards