How to trust whatsapp link from someone in mobile bitdefender?

Basically, I cannot get into another app in the whatsapp link from someone in trust under the Bitdefender Model Security

Answers

  • Flexx
    Flexx DEFENDER OF THE YEAR 2023 / DEFENDER OF THE MONTH ✭✭✭✭✭ mod

    @agozob can check on this for you.

    Alternatively, you can also share your query with bitdefender mobile support team by dropping them an email at bms@bitdefender.com

    The support team will reply back to your query within next 24-48 hours excluding weekends.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • agozob
    agozob Team Lead, Cyber Threat Intelligence Lab BD Staff

    Hello!

    Sure, I can try to help with this issue.

    @Anson, could you please provide more details about your problem?

    If I understand correctly, you received a URL from a trusted WhatsApp contact, which you consider as clean, and it was detected by Bitdefender Mobile Security. If so, can you provide the link causing the problem?

    Any additional information can be helpful (the version of the Bitdefender application, maybe some screenshots).