How to get sysprep to work correctly when using Agent BEST

edited April 20 in Enterprise Security

Afternoon all.

I am trying to prep a system image that includes our Agent Type: BEST Product version: install.

I found the instructions on the website in regards to using the sysprep patch to fix the issue however I cannot seem to get it to work correctly, the image works fine but the second I install the client the installed image fails to boot

its not a massive issue to have to manually install after imaging but i would prefer to not have to

any ideas?