Event ID 4625 logged on install and subsequent reboots
Duplicated this several times now.
When I install Bitdefender Total Security it logs two events in Audit Faliure of 4625
It complains that the built in Administrator account is disabled and the DefaultAccount.
See below This is for the DefaultAccount the Error is the same for the Administrator account (Blocked PC Name for obvious reasons)
An account failed to log on.
Subject:
Security ID:SYSTEM
Account Name:************$
Account Domain:WORKGROUP
Logon ID:0x3E7
Logon Type:2
Account For Which Logon Failed:
Security ID:NULL SID
Account Name:DefaultAccount
Account Domain: ************
Failure Information:
Failure Reason:Account currently disabled.
Status:0xC000006E
Sub Status:0xC0000072
Process Information:
Caller Process ID:0x5ac
Caller Process Name:C:\Windows\System32\lsass.exe
Network Information:
Workstation Name: **********
Source Network Address:-
Source Port:-
Detailed Authentication Information:
Logon Process:Advapi
Authentication Package:Negotiate
Transited Services:-
Package Name (NTLM only):-
Key Length:0
These accounts should and ARE disabled on all installs of windows. If I uninstall Bitdefender and go back to Windows Defender the Events are no longer logged.
It looks like while BitDefender is installed it is trying to log on with both of these accounts..
If I enable them both and reboot the EventID's go away, but that isn't best practice.
Is there any way to fix this issue.
Thanks
Answers
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Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/
Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/
Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/
Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com
If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
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Bitdefender Ultimate Security Plus (user)
0 -
I agree, this is a task for the Support engineers to further investigate.
Premium Security & Bitdefender Endpoint Security Tools user
1