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I believe I caanceled Bitdefender for Windows. May I have a refund?

I bought Bitdefender in the past because it was an exceptional product. However, the Windows version is not an exceptional product. I bought product almost a week ago and canceled it within 5 days. May I have a refund?

Answers

  • May I have a refund?


    I bought Bitdefender in the past because it was an exceptional product. However, the Windows version is not an exceptional product. I bought product almost a week ago and canceled it within 5 days. May I have a refund?

  • Gjoksi
    Gjoksi DEFENDER OF THE YEAR 2022 / DEFENDER OF THE MONTH ✭✭✭✭✭

    Hello.

    You can stop the auto-renewal for the Bitdefender subscription, by following these steps:

    Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.

    From my personal experience, Method 1 did and still does the job for stopping the auto-renewal.

    Also, you can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:

    cancel@bitdefender.com

    Finally, you may obtain a refund by contacting:

    refunds@bitdefender.com

    within 30 days of your initial purchase or of the automatic renewal date.

    Regards.