Gah. Your tab just crashed.

LyneT

I have been using Firefox for ages, but since I upgraded my Bitdefender to Total Security I have been getting tons of frustration. Each time I open Firefox , it gives me this error message, "Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page."

I never had these troubles before. I have started Firefox in Safe Mode, Refresh, did everything there was to do, remove the app, re-installed... same problem. Till I seen this: "multiple reports that Bitdefender is causing issues with tab crashes".

How is it that your software is creating so much problems? Is there a solution to this? If so, can someone please give me some ideas as I spend a whole day yesterday trying to fix this... and I gave up. Otherwise the only thing left would be to remove the Bitdefender and get a refund.

Thanks

Flexx

https://community.bitdefender.com/en/discussion/96104/gah-your-tab-just-crashed

I am personally using bitdefender and have never faced any issues with firefox, chrome or microsoft edge.

Kindly follow the below steps.

Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/

Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/

Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/

Share the logs & your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards