You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Total Security
I received an email yesterday from 2 checkout Support saying my card had expired & they were unable to take payment for my renewal. I checked to ensure this was a genuine email & sure enough my subscription expires today/tomorrow.
The price for renewal is £74.99 for 1 year so I'm glad my card has expired. I'm now currently looking elsewhere for my internet security as I feel this is way too much to be paying. What are other people paying? I've been a customer for quite a few years now & was happy with the product but not at that price...
Comments
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Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.
Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
Life happens, Coffee helps!
Show your Attitude, when you reach that Altitude!
Bitdefender Ultimate Security Plus (user)
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Hello.
You can stop the auto-renewal for the Bitdefender subscription, by following these steps:
Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.
Also, from my personal experience, Method 1 did/does the job.
Finally, you can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:
cancel@bitdefender.com
You should renew your subscription here:
Regards.
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