Total Security

I received an email yesterday from 2 checkout Support saying my card had expired & they were unable to take payment for my renewal. I checked to ensure this was a genuine email & sure enough my subscription expires today/tomorrow.

The price for renewal is £74.99 for 1 year so I'm glad my card has expired. I'm now currently looking elsewhere for my internet security as I feel this is way too much to be paying. What are other people paying? I've been a customer for quite a few years now & was happy with the product but not at that price...

Find more posts tagged with

Comments

Flexx

https://community.bitdefender.com/en/discussion/96105/total-security

Kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Gjoksi

Hello.

You can stop the auto-renewal for the Bitdefender subscription, by following these steps:

https://www.bitdefender.com/consumer/support/answer/29081/

Just follow the steps as described in Method 1, because some users in the past reported that the steps from Method 2 didn't stop the auto-renewal.

Also, from my personal experience, Method 1 did/does the job.

Finally, you can stop the auto-renewal for the Bitdefender subscription by contacting Customer Support at:

cancel@bitdefender.com

You should renew your subscription here:

https://www.bitdefender.com/renewal/

Regards.