Wordpress Lock-out

regjack

I am unable to use my Bitdefender VPN because when I engage the VPN, it locks me out of my WordPress website. Why is this?

WordPress Forum says to contact Bitdefender VPN directly and request to add your website as a safe website to visit as there could be some settings within your account that prevent you from accessing it.

Can you help me, please? Thank you,

Flexx

https://community.bitdefender.com/en/discussion/96292/wordpress-lock-out

Kindly have a look at the below stated link provided by bitdefender support and add wordpress website under split tunneling in bitdefender vpn

https://www.bitdefender.com/consumer/support/answer/13353/

Regards

emilyjohn

Hi did you get the solution? I am also trying to use it for my website but failed to do so. If you get any solution then let me know.
Thank you.

Alexandru_BD

Hi @emilyjohn,

Try to use the Split-Tunneling feature in the VPN to route the WordPress website outside the VPN tunnel. And check if any adblockers or anti-trackers are enabled. You can disable them for that website and see if the page can be accessed afterwards. Also, check if this article helps:

https://www.bitdefender.com/consumer/support/answer/13353/

Let us know what worked for you.

Regards,

Alex

emilyjohn

Hi @Alexandru_BD thanks for your response. I will try this and will let you know if I have any issue.

emilyjohn

Hi, I used it for my website that is and it worked. thanks a bunch.

Alexandru_BD

You are most welcome, glad to hear I could help. 🙂