Firestick looses connection with home network when active

Just_a_Guy

I have installed IPTV on a Firestick4k max. I also have Bitdefender VPN running. Problem is when I have the VPN running I can't connect to my home network. The reason I need to connect is so I can record my tv shows. Recording on a firestick is futile because it has not enough space. I tried recording to a USB which works but has size limitations due to it has to be formatted as Fat32. I have many shows that end up larger than the max Fat32 size so I miss out on the end of my shows. So I have an option to connect to my home server via SMB. With Bitdefender off I can see my network folders and can select the location but once I activate Bitdefender VPN I loose all connectivity. I have tried Split tunneling but that doesn't work. Is there a work around that I am missing? Thank you for any advice you can share with this old man.

Flexx

https://community.bitdefender.com/en/discussion/96308/firestick-looses-connection-with-home-network-when-active

Kindly check on troubleshooting page of bitdefender vpn where on the basis of your operating system you can find various troubleshooting steps related to different vpn issues.

https://www.bitdefender.com/consumer/support/troubleshooting/products-vpn/

If you are unable to find the solution to your query in above stated link, kindly contact the bitdefender support by visiting https://www.bitdefender.com/consumer/support/ and scroll down to the bottom of the webpage where you can get in touch with support representative either by email, chat or over a call.

Alternatively, you can also share your query with bitdefender support team by dropping them an email at bitsy@bitdefender.com

The support team will reply back to your query within next 24-48 hours excluding weekends.

Regards

Just_a_Guy

Thank you for your reply. I will contact support.