BSOD on new Windows 11 Install - ATTEMPTED_SWITCH_FROM_DPC
Whenever I try to access the webcam using Teams/Zoom - I get the BSOD with the ATTEMPTED_SWITCH_FROM_DPC message.... If I uninstall Bitdefender Total Security - then the BSOD stops and after installing it - it comes back in a few days... Have the latest update from Dell as well as Windows Updates....
Answers
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Generate bitdefender BDsysLog: https://www.bitdefender.com/consumer/support/answer/1922/
Generate bitdefender support tool logs: https://www.bitdefender.com/consumer/support/answer/1733/
Generate bitdefender connectivity logs: https://www.bitdefender.com/consumer/support/answer/9689/
Share the logs & your query with bitdefender support team by dropping them an email at [email protected]
If the generated logs are larger in size, you can upload the logs to google drive or we.tl (7days link validity for free users) or ask the support team to provide you with the online link & password of bitdefender cloud where you can upload the logs and share the upload link with the support team.
The support team will reply back to your query within next 24-48 hours excluding weekends.
Regards
OMEN Laptop 15-en1037AX (Bitdefender Total Security) & Samsung Galaxy S22 Ultra (Bitdefender Mobile Security)
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I have also had this issue. As a workaround, in bitdefender, go to privacy settings>Video and audio protection, and ensure that camera is enabled for Zoom. Whenever a blocked app tries to access the camera windows 11 seems to BSOD for me...
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