Bonjour, comment lire une vidéo de golf bloquer dans mes mail. Depuis installation Bitdefender

ParGil

ParGil

Vidéo de TopSpeed golf. Je peux les lire sur mon cell et pas sur mon PC avec windows

Gjoksi

Bonjour.

Contacter le support client de Bitdefender:

https://www.bitdefender.fr/

https://www.bitdefender.fr/consumer/support/

chat: En Francais L-V, de 9h a 17h, English 24/7

tel.: France +33 (9) 70 01 97 15, +33 (0) 800 961 161 (Francais - du lundi au vendredi de 9h a 17h)

tel.: Belgie +32 28 80 71 70 (Nederlands/Francais - du lundi au vendredi de 9h a 17h)

tel.: Canada (+1) 647 955 1197, (+1) 647 847 3405 (English: 24 hour service) (Francais - du lundi au vendredi de 9h a 17h)

REMARQUE : L'assistance telephonique de Bitdefender n'est pas gratuite!

Cordialement.

Flexx

https://community.bitdefender.com/en/discussion/96662/bonjour-comment-lire-une-video-de-golf-bloquer-dans-mes-mail-depuis-installation-bitdefender

https://community.bitdefender.com/en/discussion/comment/326920#Comment_326920

Bitdefender can sometimes block the playback of videos in emails due to its malware protection feature. To resolve this issue, you can try the following solutions:

1) Disable malware protection for emails. To do this, open Bitdefender and go to Settings > Protection > Malware Protection. Uncheck the box next to Enable malware protection for emails.

2) Add the sender of the email to the whitelist. To do this, open Bitdefender and go to Settings > Protection > Malware Protection > Whitelist. Click on Add and enter the email address of the sender.

3) Contact Bitdefender customer support. If you are still having problems playing videos in emails, you can contact Bitdefender customer support for assistance (https://www.bitdefender.com/consumer/support/)

Here are some additional tips to help you play videos in your emails:

1) Check the file extension of the video. Make sure that the video file has a supported file extension, such as .mp4, .mov, or .avi.

2) Make sure that the video is not blocked by your firewall or antivirus software. You may need to add the video file to the exceptions list for your firewall or antivirus software.

3) Try downloading the video to your computer and playing it from there. This may work if the video is blocked by Bitdefender's malware protection feature.

Regards