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Birdefendeer shows it's on 3 devices but it should be 2

Slackjack
Slackjack
in Central and Subscriptions

Hi,

I changed hard drives on my Levono but had to load Win11 from scratch on the new SSD. Your site showed me on two devices, my PC and the Lenovo but i didn't have the program files on the Lenovo. So I deleted it and reinstalled it but now my account shows it's on 3 devices, not two.

Can anyone help?

John

Answers

  • Gjoksi
    Gjoksi mod

    Hello.

    ONLY Bitdefender staff can have access to your Bitdefender Central account, your devices, your payments/purchases and/or your subscription(s).

    So, you should contact Bitdefender Consumer Support by chat, telephone or e-mail:

    https://www.bitdefender.com/consumer/support/help/

    Chat is the fastest way to get in touch with Bitdefender Consumer Support.

    NOTE: Bitdefender telephone support is not toll-free!

    Also, @Alexandru_BD and @Mike_BD (they both work for Bitdefender) can take a look here and help you with the issue. You can PM them.

    Regards.

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