Remove bitdefender from a device

hdawg12

I'm trying to remove bitdefender from one of my laptops, but the problem is that that laptop is broken and won't start. The screen cracked and now you can't see anything. How do I go about removing one of my licenses and transfering it to my new laptop. When I try to remove it, it tells me that I have to uninstall it from the laptop first. How can I do that if I can't get into the laptop anymore.

Flexx

https://community.bitdefender.com/en/discussion/96888/remove-bitdefender-from-a-device

Well, you can give it a go.

Go to bitdefender central and remove your device from there. Maybe this can help.

Remove devices from online bitdefender central: https://www.bitdefender.com/consumer/support/answer/2795/

Regards

Scott

https://community.bitdefender.com/en/discussion/96888/remove-bitdefender-from-a-device

If the above post by Flexx doesn't resolve it, you should contact Support from the link below. Go through the Purchase and Manage Subscriptions prompts/My Bitdefender Central Account/ then tick the black Contact Support box. You will have three options, Chat, email and phone support, which is not toll-free. Chat can be the quickest way to get things started.

https://www.bitdefender.com/consumer/support/help/

Kind regards,

Scott